Delivery Charges:

Republic of Ireland: €6.80
EU: 25.83
UK: €18.15
Rest of World: €29.50

Returns and Exchanges are NOT accepted. However, please contact helen@helengaynor.com if there is a problem.

Duty & Tax Information

Your merchandise is exported free of any Irish taxes. However, all merchandise may be subject to duty or other taxes on importation into your own country of residence.

Helen Gaynor ART is not responsible for any importation charges or government fees that may be applied. A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.

When ordering for delivery within the Island of Ireland, your order may be sent via Fastway couriers (will require a signature on delivery) or An Post, and via An Post for the UK, Europe and elsewhere. It is required to give a mobile number when placing your order. Once your order has been dispatched you will receive an email from Fastway with details on your tracking information.

Fastway will deliver Monday – Friday during business hours so a delivery address where someone is present during these hours is recommended, this may be a work/business address. Regarding orders sent via An Post, once your order has been dispatched you will receive an email from us with details on your tracking information.

* Update 2021: International shipping is via the postal services and is operating normally at this time though there are some delays in postal services due to high volumes. Please see An Post website for updates.

https://www.anpost.com/Covid-19/Mails-Parcels-services#TWOa

We try to dispatch orders within 7 days and will contact you if for some reason we are not able to dispatch within this time frame. A full refund will be given if you have placed your order and for some reason we are unable to dispatch.

A specific delivery time cannot be given. This is why we require a mobile number when placing your order.

Delivery to Rest of World is via postal service. We send international parcels by Registered Post and the parcel will need to be signed for at its destination

If your order is urgent please email helen@helengaynor.com and we will respond as best we can to your requirements.

Products

All items for sale on this website are small and unframed, and can be framed by the customer when they reach their destination. Some may not require framing while others are enhanced by it. Simplicity is usually best for framing…

For clients local to Wexford, it may be possible to click and collect, specific arrangements to be made by email.